We understand that sometimes life happens, and you may need to adjust your appointment. At My Mini Spa, we kindly request at least 24 hours notice for any cancellations or rescheduling requests. This allows us ample time to offer your slot to other clients who are eagerly awaiting their moment of relaxation.
We truly appreciate your understanding and cooperation, as this policy helps us continue to provide high-quality services to all our valued clients.
Your well-being is our top priority at My Mini Spa. Before your first session, we require all new clients to complete a brief intake form. This helps us understand your individual needs, preferences, and any medical considerations we should be aware of to tailor your massage experience safely and effectively. We always recommend consulting with your doctor if you have any concerns prior to your session. In some cases, for more complex health concerns, a quick phone consultation may be requested prior to your initial appointment to ensure we can provide the best care.
Upholding a Safe and Professional Environment
My Mini Spa is committed to fostering a secure, respectful, and therapeutic space for all our clients and therapists. We maintain a strict zero-tolerance policy against all forms of inappropriate conduct, including sexual harassment, verbal abuse, discrimination, unwanted physical contact, or suggestive comments.
Please understand that our services are professional and intended solely for your well-being. Any behavior that is sexual in nature, suggestive, or exploitative will not be tolerated. Sessions will be immediately terminated, and future service will be denied. Furthermore, individuals engaging in such conduct will be reported to law enforcement. Your safety and comfort are our highest priorities.
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